Case Study — Whatcom Community College Moves to Clean Catalog

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We’re proud to host Whatcom Community College’s Catalog on Clean Catalog, and we wanted to highlight a few of the features of their catalog and the process we went through to move them to the new system.

Importing Content

To start Whatcom off, we imported all of their existing content from the previous year’s catalog into the software. Most of the importing is automated, but we review and adjust by hand to ensure that everything looks great and is in the system how it’s supposed to be.

Starting with existing content allowed Whatcom to edit and approve all of the front matter — policies, financial aid info, etc. — early in the process, since courses and degrees usually aren’t ready until later in the process. That allowed Whatcom to have a large portion of the catalog finished before tackling the academic info, which prevented a last-minute rush and allowed them to give each section the attention it needed.

Editorial Roles

We developed multiple levels of editorial roles so that users across campus could edit their sections — advising could edit the advising pages, financial aid could edit their pages, and so on. Users were restricted to editing only their sections, and the system allowed them to submit their changes to an approver before the changes were published. All changes are stored in revisions, so it’s easy to see what was changed when, and revert to previous versions if needed.

Staff Training

We held multiple online training sessions for Whatcom’s staff to learn how to use the system, and recorded them for staff who couldn’t attend. We also provided ample documentation — both inline on editing pages and in a separate help section — on using the system. Whatcom’s staff had little trouble picking up the new system and edited their pages with ease.

Accessibility

Whatcom Community College, like many colleges, is getting all of their publications to comply with WCAG 2.0 standards, and their catalog needs to comply as well. Clean Catalog software meets these standards out of the box, but we ensured that all of the custom styles and functions met contrast requirements and were accessible by users on all devices.

Ongoing Support

Clean Catalog has been running smoothly for Whatcom, but we’re available whenever a question comes up. We want to ensure that Clean Catalog runs smoothly and is a useful tool throughout campus, and we’ve been able to respond quickly to any questions or feature requests they’ve had.

We pride ourselves on building great software and giving a top-notch customer experience to our clients, and Whatcom’s catalog launch has been an all-around success that we’re thrilled to be a part of. Don’t hesitate to reach out to us if you want to learn more about how Clean Catalog can work with your college.

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